Introduction
At Genius Private Ltd. (“Genius,” “we,” “us,” or “our”), operating the website www.geniusfits.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights concerning your data.
By using our Website, you consent to the collection and use of your information as described in this Privacy Policy and agree to its terms. If you have any questions or need more information, don’t hesitate to contact us.
1. Information We Collect
When you use our Website, especially when you create an account or make a purchase, we collect various types of personal information to provide you with our services and improve your experience. This includes:
- Contact & Account Information: Your name, email address, phone number, and shipping address.
- Demographic Information: Such as age range preferences for kids’ clothing or gender (if voluntarily provided).
- Purchase History: Details of products you’ve bought from us.
- Payment Information: We use secure third-party payment gateways to process transactions. We do not directly store your sensitive payment data (like full credit card numbers) on our servers. For details on how your payment data is secured, please refer to the privacy policy of the respective third-party payment gateway used during your transaction.
- Browse & Usage Data: Information about how you interact with our Website, including pages viewed, products clicked, and time spent on specific sections.
- Device & Technical Information: Your Internet Protocol (IP) address, browser type, operating system, and other device identifiers.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Operating Services: To run, maintain, improve, and personalize our Website and services.
- Order Fulfillment: To process and fulfill your orders, manage deliveries, and handle returns, refunds, and exchanges.
- Understanding & Enhancing Experience: To analyze how you use our Website, understand trends, and develop new products, services, features, and functionality.
- Communication: To communicate with you directly for customer service, provide you with updates and other information related to your orders or our Website, and for marketing and promotional purposes.
- Personalization: To provide you with personalized product recommendations on our Website based on your preferences and purchase history.
- Security & Fraud Prevention: To identify and prevent fraudulent activities and ensure the security of our Website.
- Email Communication: To send you emails regarding your orders, updates, and promotional content.
3. Log Files, Cookies & Tracking Technologies
Like most websites, we use various technologies to enhance your Browse experience:
- Log Files: We follow a standard procedure of using log files, which collect information like IP addresses, browser type, ISP, date and time stamps, referring/exit pages, and possibly click counts. This data is used for analyzing trends, administering the site, tracking user movement, and gathering demographic information.
- Cookies: We use ‘cookies’ to store information including visitor preferences and the pages you accessed or visited. This information helps us optimize your experience by customizing our web page content based on your browser type and other details.
- Third-Party Analytics & Advertising: We may use third-party analytics services (like Google Analytics) to understand website usage and work with third-party advertising partners (like Google Ads, Meta Ads) that may use cookies or similar technologies (like web beacons) to show you relevant advertisements on other websites. We do not have control over the cookies used by these third-party advertisers.
4. Sharing & Disclosure of Your Information
We respect your privacy and do not sell your personal data to any third parties. We may share your information with trusted third-party service providers only when necessary to operate our business and provide you with services. These include:
- Logistics & Shipping Partners: To facilitate the delivery of your orders.
- Payment Gateways: To securely process your transactions.
- Website Hosting & IT Service Providers: For the operation and security of our Website.
- Analytics Providers: To help us understand website performance and user behavior.
- Marketing Platforms & CRM Systems: To manage our customer relationships and send you communications.
- Legal & Regulatory Bodies: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Children’s Information (Pre-Teens & Parents)
Our products are designed for pre-teens (8-14), but account creation and purchases on www.geniusfits.com are strictly intended for individuals who are 18 years of age or older (i.e., parents/legal guardians).
- We do not knowingly collect Personally Identifiable Information directly from children under the age of 18.
- If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. We will promptly delete such information from our records upon notification.
6. Your Data Rights (Under the DPDP Act, 2023)
As a user in India, you have specific rights concerning your personal data under the Digital Personal Data Protection Act, 2023 (DPDP Act, 2023):
- Right to Access: You have the right to request access to your personal data that we hold.
- Right to Correction & Erasure: You have the right to request that we correct any inaccurate personal data or erase your personal data, subject to certain conditions.
- Right to Grievance Redressal: If you have concerns about the processing of your data, you can raise a grievance with us.
- Right to Nominate: You have the right to nominate an individual to exercise your rights under the DPDP Act, in the event of your death or incapacity.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.
7. Data Security
We are committed to protecting your personal data. We implement appropriate technical and organizational measures, including encryption, access controls, and secure server infrastructure, to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements, or as required by law.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any material changes by sending an email to your registered email address. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page..
10. How to Opt-Out of Marketing Communications
- Newsletters/Email: You can opt-out of our marketing emails by clicking the “unsubscribe” link found at the bottom of our newsletters.
- WhatsApp Promotional Messages: To stop receiving promotional messages via WhatsApp, please contact our provided number.
- Other Third-Party Promotional Activities: We cannot directly control promotional activities conducted by third parties based on your broader internet Browse. We encourage you to use mindful methods while browsing the internet (e.g., adjusting browser settings, using ad blockers) to manage such activities.
11. Contact Us
If you have any questions about this Privacy Policy, your data, or would like to exercise your rights, please contact us:
Email: borngenius2023@gmail.com Phone: +91 7984257070
